IVR, Voice Talent, On-hold Messaging & Digital Recording

The truth about On-Hold Messages

80 % of your customers are put on hold
60 % of those customers who don’t hear a message will hang up
88 % of your customers who call prefer to hear a professionally produced On-Hold message
16% of customers who hear On-Hold messages make additional purchases based on the message
67 % of recently polled businesses believe their On-Hold message increased company sales

You do the math.

Universal Digital offers a library of high-quality, royalty-free music in addition to award-winning script writers who can assist you in the preparation of your On-Hold message. Time spent on hold is time you own. The savvy business owner uses this time to promote new products, inform customers of upcoming events and up-sell. Are you a savvy business owner?

To listen to Royalty-free on-hold music samples, click here.

To listen to listen to on-hold message samples, press one of the "play" arrows below.

Sample 1

Sample 2

Sample 3

Need On-Hold Hardware?

Universal Digital and partner Eletech Systems offer you the best in modern On-Hold Messaging hardware. The LineTalker is 100% digital, which means you’re getting a reliable piece of hardware, ensuring consistent quality of voice for the life of the product.