Our Partners
IVR Provider / Call Centers
Patriot Communications’ Interactive Voice Response Platform is one of the most diverse networks in the industry. Their enhanced call routing features store locators that can play specialized greetings to showcase a grand opening, local sale, or special event. Customized menus allow callers to quickly make choices to fit their needs, whether that’s finding the nearest location, ordering a catalog, immediately speaking to a customer service rep or hearing choices in another language.
On Hold Messages
Eletech Enterprises designs and manufactures digital voice loggers, digital sound boards, sound chips and voice chips, message repeaters, music on-hold players and specialized digital sound systems. Eletech’s years of design and manufacturing expertise ensure the highest product standards, paralleled with excellent customer service and technical support. The LineTalker is a digital player that plays message loops to on hold callers via your phone system. An excellent way to advertise your service or product and keep your callers entertained.
Telephony Equipment
DuVoice develops messaging systems software and turn-key systems in our state of the art facility overlooking Lake Washington in Seattle. DuVoice products are based on software that is developed and maintained in-house along with “off the shelf” hardware manufacturers. Nearly 70 percent of their systems are made for the general business office environment with the balance made specifically for the hotel and motel industry. For the past two years, DuVoice has been a Deloitte Fast Fifty company.
IT Servers
Avaya provides customers a powerful way to capitalize on the benefits of IT Telephony. Avaya offers a complete communications architecture that provides software, infrastructure, and services to help enterprises stay nimble. The Avaya Communications Architecture enables enterprises to grow revenue and capture market share through software and applications focused on their business imperatives.
Dialogic builds hardware and offers services that combine voice and data technologies and enable the creation of the modular network. They offer a suite of voice, fax, conferencing, and speech technologies, telephone and IP network interfaces, PBX integration products, carrier-class board systems-level products, and more to help satisfy the communications need of the enterprise environments and service provider market segments. Dialogic is an Intel company.
Translators
The Tennessee Foreign Language Institute (TFLI), an agency of the State of Tennessee established in 1986 (and the only one of its kind in state government throughout the U.S.), is dedicated to responsive service of the public sector, businesses, and private citizens in realizing their intercultural communication goals. TFLI services include quality translation and interpretation services for the business community.